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Your brand's online reputation determines whether prospects trust you or choose a competitor. HMB ORM monitors every review platform, social mention, and search result, neutralising negative content, amplifying positive stories, and proactively building the digital reputation your business deserves.
Excellent service!
Highly recommend.
Great results.
What We Deliver
We track every mention of your brand across Google, review platforms, news sites, and social media, so you are never caught off guard.
Systematically grow your 5-star reviews on Google, G2, Clutch, and industry-specific platforms with ethical, automated outreach.
Your GBP is often the first thing a prospect sees. We optimise every section to build credibility and drive local SEO performance.
Push negative search results off page one by building a wall of authoritative, positive content that outranks them.
When things go wrong, speed and strategy matter. We deploy a crisis response framework to protect your brand before damage becomes permanent.
Founders and executives are the face of the brand. We manage personal digital profiles to project authority and trustworthiness.
Our Process
We audit your current SERP footprint, review scores across all platforms, and social sentiment to identify your highest-risk reputation vulnerabilities and quick wins.
Based on the audit, we build a content and PR plan to suppress negatives and amplify positives, including owned assets, earned media targets, and review platform priorities.
Authoritative press releases, directory listings, LinkedIn articles, and interview placements are published to build a wall of positive content around your brand.
Automated review request workflows are set up for your CRM or service platform, generating a consistent stream of genuine 5-star reviews on your priority platforms.
Real-time alerts mean any new negative mention or review is responded to within 24 hours. Monthly reports show sentiment trends, review scores, and SERP position for brand terms.
Proven Results
4.5★
Average Google review score achieved for clients
300+
Genuine reviews generated for clients in 12 months
85%
Negative search results suppressed off page one
40+
Brand reputation crises managed and resolved
Tools & Platforms We Use
FAQs
We can flag reviews that violate Google's policies for removal, such as fake reviews or those containing prohibited content. For genuine negative reviews, we focus on generating enough positive reviews to statistically lower their impact, and on crafting professional, empathetic responses that demonstrate your commitment to service quality.
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